Over the years we've served a huge range of domestic and commercial customers across the region. Please read below to see what just a few of them have to say about their experiences with us.
Gave very good assessment of the job, turned up on time, completed on time, only tiny snag was corrected immediately. I am very pleased overall, will use them again.
- Alistair, West Glamorgan 26/06/2017
The workmen were very polite and were cleaning up after themselves, the work they carried out was excellent. Very pleased, would most definitely recommend them. Thanks to them my husband is able to get from room to room.
- Annette, West Glamorgan 03/01/2018
Arrived on the dates and times they said they would be here. Work was carried out to a very professional standard, taking no longer than estimated. No mess, with all waste removed on each day. I would recommend them without hesitation.
- Dave, West Glamorgan 18/12/2017
Very happy with all the work that was carried out! Great job!
- Gregory, West Glamorgan 08/01/2018
I was most impressed with the company. They kept me up to date with progress and dealt efficiently with any changes. I have no hesitation in recommending them and I will use them again.
- Hilary, West Glamorgan 30/05/2017
Prompt, reliable and professional, came on time. Kept fully informed of time workmen were coming. Cleaned up after the work was finished. Highly recommended, fast and efficient service. This is the second time I have used them.
- Iris, West Glamorgan 22/11/2017
Having been let down by several builders, it was a pleasant change to deal with a professional outfit who carried out my gutter repairs to the highest standards. Not the cheapest by any means but probably worth it for the quality of work.
- Jack, West Glamorgan 20/10/2017
We contacted White Rock as we needed a wall re-rendering. From the beginning we found everyone involved to be very professional we were kept updated on all work each day, the areas used were left clean and tidy. Excellent work guys, thank you. We were very impressed and have no hesitation in recommending.
- Joan, Dyfed 26/06/2017
They were reliable - came when they said they would. The workmen were great - pleasant, worked hard, kept things clean. It was good, we felt we could trust them.
- Keatley, West Glamorgan 20/09/2017
I can recommend this company for the expertise of its workers and its general ambiance, sociable and hard working. The workers arrived on schedule and did a first class job.
- Leslie, West Glamorgan 06/11/2017
Arrived on time, carried out work as agreed, and tidied up after themselves. Good contact throughout. Highly recommended.
- Lynda, West Glamorgan 19/06/2017
Very trustworthy, helpful and professional. I am 90 years old, disabled and live alone. As a one time architect, I found the firm above my expectations.
- Michael, West Glamorgan 04/09/2017
We wanted to take this opportunity to thank you for the job you have done. It’s an odd thing having your house surrounded by builders for three months, but we can honestly say that everyone from White Rock was, without exception, as pleasant, polite and helpful as they could be. Not only have we got a watertight and good looking house out of it, but the experience was as trouble free for us, as it could be. We would be grateful if you could make a point of passing on our thanks to everyone, particularly all the men in the yard.
- Mr Duff, Swansea, Feb 2017
The work was carried out to an excellent standard. The boys who came here were so helpful & courteous. Also, Emma & Louise have been very helpful. It has been a pleasure dealing with your firm. Thank you.
- Mr & Mrs Johns, Llanelli, March 2017
Please could you pass on our upmost thanks to Jordan who did a wonderful job of re-skimming our lounge wall. It was far above the standard that we experienced before, so please thank him from us.
- Mr & Mrs Morgan, Swansea, Feb 2017
Couldn’t be happier with my decision to hire White Rock to carry out repairs to my home. They had been personally referred to me & they didn’t disappoint. Having completed they survey, I was due to go on holiday, so they scheduled the work to suit my priorities – which was the initial leak. From then on, I was able to schedule further work according to my finances as they provided me with an itemised quote, so I knew exactly how much each stage would cost. I was particularly impressed with the communication with the office. They were always on the phone, updating me with progress, anticipating any delays etc.
- Mr. Williams, Swansea, Nov 2016
I just wanted to say what a delight your company was to work with. All involved were so friendly, helpful, cheerful, respectful and hard working – Andrew, Nick & Dan spring to mind. In a world where most people are prone to complain, I wanted to do the opposite. The whole team are a great credit to your company.
- Mrs Humphrey, Cowbridge, Feb 2017
Just a quick note to say a huge thank you to Tony (painter) for doing such a lovely job.
- Mrs Smith, Saundersfoot, March 2017
Satisfied with job done. Everything forecasted was done.
- Myfanwy, West Glamorgan 21/08/2017
I was happy with the work completed, it was done cleanly and tidily and would recommend the company and use them again.
- Nelita, West Glamorgan 08/01/2018
White Rock are professionally run and reliable. Their workers are remarkably polite and pleasant. If there is a problem they respond rapidly. All the work they have done for me has been to a high standard.
- Philip, West Glamorgan 12/02/2018
I had remedial work done for rising damp. The work was done efficiently and in accordance with the quote I'd received. White Rock are not cheap but with work of this kind, it's good to have a dependable and trustworthy company to do it. I would definitely recommend this company.
- Richard 11/11/2017
Excellent company! We found White Rock to be thoroughly professional. They identified exactly what needed doing but also advised us on what wasn't required! Having given them the go ahead the job was done exactly as they said and at the time agreed. All personnel who attended were really nice, polite and very pleasant. Everything was done with the minimum of disruption and fuss whilst any mess was also kept to a minimum whilst they cleared up after themselves both each night before leaving and at the end of the job. I would have no hesitation in using them next time or recommending them to others.
- Steve 12/06/2018
Overall, a very good service provided by White Rock. Sympathetic to my time scale & budget by installing French Windows before carrying out other work, as these were urgent. Technicians on site were always on time & courteous. Would recommend White Rock to others.
- Swansea Customer, Dec 2016
Feedback: Very timely and professional service. Received initial survey same day as inspection. All staff involved from the office to the Technicians were excellent.
- Swansea customer, December 2016
Overall, White Rock provided a satisfactory service. I was impressed with the amount of detail in the report which was provided after the initial surveyors visit. The leaking radiator took several visits to fix, which could have been slightly more efficient, however, the rest of the team, including Rob (the joiner) were tremendous. I was really happy with how the team acted while on my property. My neighbours were having work carried out on their house at the same time & their house was always untidy, dusty, full of rubbish & rubble etc.. the White Rock team always ensured my house was clean & tidy before they left every day. I have already recommended White Rock to Friends.
- Swansea customer, June/July 2016
I had been experiencing problems in my kitchen & outer wall. I was let down by builders saying they would come but they didn't. White Rock started on the date that they promised. I wasn't looking forward to the work being done but the workmen were so friendly, so respectful to me and respected my property. They have done a brilliant job. I would certainly recommend them to anyone and any future work I need they, will be my first choice and only choice.
- Sylvia, West Glamorgan 19/11/2017
This is the 2nd time I have used this trader and I can highly recommend them. Their professionalism is excellent. Their workmanship from all their employees is exceptional. They are tidy, well behaved and every day they made sure that there was no mess left. I have no hesitation in recommending.
- Vivienne, West Glamorgan 20/06/2017
Front/Rear Bedroom walls installed with Delta Membrane Systems, insulated plaster boards, skim finish to walls, replaced skirting boards and coving in both rooms. From initial phone request, this firm were very professional, everything was explained to us from the survey to the finished work was backed up by an itemised estimate of the works. They started and completed the work as stated, they also cleaned up every day they were here. The crew were very polite, the girls were very helpful in the office when I asked questions which is refreshing these days. We would not hesitate to recommend this firm and will use them again.
- Which? Trusted Traders Consumer 01/03/2017
Arrived at the correct day which is always a good start. Carried out their work very professionally. Workers were very helpful and informative. Nothing was too much trouble. A good job all round.
- Which? Trusted Traders Consumer 02/10/2017
Stripped, re-rendered and damp proofed an external house wall and re-plastered the corresponding internal wall. Very professional company kept us informed at all stages on cost and progress. Kept to all of their commitments on cost and dates. Couldn't fault them at all , completed on time and on budget. All work was to a very high standard. I wouldn't hesitate in recommending them to other property owners.
- Which? Trusted Traders Consumer 16/01/2017
When they first came they were efficient and gave us an estimate which was very clear about what was needed. As they worked they picked up other problems which needed to be done and explained everything to us. Little problems were sorted out fairly quickly. The coordinator was excellent and dealt with our concerns very patiently, quite often sorting things that other workmen should have done, e.g. carpentry. The place was always left tidy at the end of the day. All rubble was removed each day. We employed an independent painter and decorator to sand down surfaces and tidy seals on windows and generally finish off afterwards as that was not in the contract. One rather nice touch was that when the coordinator climbed up to check the roof he found a nest full of baby birds. He refused to do any work until they had flown!
- Which? Trusted Traders Consumer 30/09/2016
- William, West Glamorgan 05/12/2017